Due to the COVID-19 pandemic, we have moved many of our in-person consultation services to online video consultation services. Thanks to the many online video consultation services currently available, our offices are now just an online call away from anyone.
While we prefer to perform an in-person consultation so the doctor can more closely examine your hair and scalp, as well as perform a microscopic evaluation, we also realize that you might feel safer with an online consultation. We are able to perform online video consultation services through secure platforms.
When you contact our office, simply let our staff know you want to schedule an appointment as well as the specific online video consultation method of your choice. We will email you a form in order to get some basic information about you as well as obtain some photos so the doctor can review your condition prior to your consultation appointment.
The basic information we need from you includes:
- Patient information such as your name, address and phone number
- Family history of hair loss
- Previous hair loss medications you used including prescription medications and over-the-counter medications
- Prior hair restoration procedures
- Current medical conditions, medications and allergies
- Photos showing the front, top and back of your scalp
Preparing for Your Video Consultation Appointment
On the day of your online consultation appointment, our staff will contact you before your scheduled appointment to make sure your online connection is working properly.
You should be seated in front of the computer in a quiet room that is well-lit and free of distractions. Set-up the computer so the source of light is behind the computer camera to ensure your face, scalp and hair are easily visible. The lack of proper lighting, or not positioning the camera in the correct manner, can impact the ability of the doctor to perform a proper evaluation. Please have some paper, a pen or pencil and a large mirror you can hold with your hand ready (if possible).
Once our staff is done checking your online connection and lighting, the doctor will begin the consultation appointment.
Feel free to contact our office, via telephone, if you have any questions or if you are ready to schedule an online hair restoration consultation appointment with us. Our office staff will contact you as soon as possible.